Privacy Policy

Last Updated: June 2026

Introduction

J&M Building Supplies (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, purchase products, or interact with our services.

This Privacy Policy is designed to comply with applicable Australian privacy laws and the Australian Privacy Principles (APPs).


Business Information

Business Name: J&M Building Supplies

Address:
4A Hickson Road
Officer VIC 3809
Australia

Phone: +61 452 431 970

Email: [INSERT BUSINESS EMAIL]

Website: [INSERT WEBSITE DOMAIN]


Information We Collect

We may collect the following types of personal information:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • Device information
  • Browser information
  • IP address
  • Website usage data
  • Customer support communications

How We Collect Information

We collect information when you:

  • Place an order
  • Create an account
  • Contact customer support
  • Subscribe to newsletters
  • Request quotes
  • Submit enquiries
  • Participate in promotions
  • Browse our website

We may also collect information automatically through cookies and analytics technologies.


How We Use Your Information

We may use your information to:

  • Process orders and payments
  • Deliver products
  • Provide customer support
  • Respond to enquiries
  • Improve our website and services
  • Detect and prevent fraud
  • Send order updates
  • Send promotional communications (where permitted by law)
  • Comply with legal obligations

Payment Information

Payments are processed securely through third-party payment providers.

We do not store complete credit card information on our servers.


Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyse website traffic
  • Improve customer experience
  • Measure marketing performance

You may disable cookies through your browser settings; however, some website features may not function correctly.


Sharing Your Information

We may share your information with:

  • Payment processors
  • Shipping providers
  • Logistics partners
  • Website hosting providers
  • IT service providers
  • Marketing service providers
  • Government authorities where required by law

We do not sell personal information to third parties.


International Data Transfers

Some service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.


Data Security

We take reasonable measures to protect personal information from:

  • Unauthorised access
  • Misuse
  • Loss
  • Alteration
  • Disclosure

However, no online transmission or storage method can be guaranteed to be completely secure.


Access and Correction

You may request access to your personal information or request corrections by contacting us.

We will respond within a reasonable timeframe.


Marketing Communications

You may unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

Complaints

If you believe your privacy rights have been breached, please contact us.

We will investigate and respond as quickly as reasonably possible.


Changes to This Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon publication on our website.


Contact Us

J&M Building Supplies

4A Hickson Road
Officer VIC 3809
Australia

Phone: +61 452 431 970

Email: [INSERT BUSINESS EMAIL]